General Info

An application form must be completed for every hydrotherapy patient.  This organisation deals with all forms of medical problems and all information given on the hydrotherapy application forms is private and confidential, and available only to our Office Staff, Committee Executives and Physiotherapists. 


RULES TO OBSERVE  -  BEFORE YOU USE THE POOL: 

1.   It is a regulation that you must have a referral from your physiotherapist. 

2.  You must attend with a physiotherapist in the water on your first visit (unless you have a referral from a physiotherapist who advises that you have undertaken a hydrotherapy program e.g. Hunter Rehab or Toronto Rehab etc.). Names of physiotherapists who attend this pool can be found at the bottom of this page and their contact details can be found on our ‘Physiotherapists’ page.

3.  If you have been, or are being treated for a heart problem, we regret that you cannot use the pool until we receive a referral from your doctor, acknowledging your condition and that he / she is aware that our therapy pool temperature is 350C, and that he / she considers you a suitable patient for hydrotherapy.

4.  If you have any open wounds you will not be permitted in the water unless the wound can be totally waterproofed.  This is for your sake as well as well as other patients.

5.  It is required that you have a quick (3 minute) shower directly before you enter the pool.

6.  It is essential that you PRINT your name in the POOL USERS LOG BOOK EVERY TIME YOU ATTEND THE POOL.   

An application form must be completed for every hydrotherapy patient.  This organisation deals with all forms of medical problems and all information given on the hydrotherapy application forms is private and confidential, and available only to our Office Staff,   Committee Executives and Physiotherapists. 


WORKERS COMPENSATION / THIRD PARTY CLAIMS
Your insurance company OR employer can be bulk-billed.  We will need notification from the insurance company or employer that they will accept liability for payment BEFORE you proceed.  If litigation is involved, you will be required to pay your own fees.  A receipt will be issued to you on payment of each visit.
Refer to our Physiotherapists / Fees page for costs. 


PRIVATE PATIENTS
Refer to our Physiotherapists / Fees page for costs.


DEPARTMENT OF VETERANS’ AFFAIRS PATIENTS
Please be aware that DVA will only pay for hydrotherapy sessions when you are accompanied by your  designated physiotherapist.
Refer to our Physiotherapists / Fees page for attending physiotherapists.


TRANSPORT
For those unable to drive or travel by public transport, for a small fee, we provide a bi-weekly pick up and return bus service (south to Caves Beach / north to Boolaroo).  This service is not available for your initial visit.  Please contact pool for details on pick up availability.


POOL OPENING TIMES
A timetable will be provided to you on your first visit.  You can also download a timetable from our website.
Please do not attend when the hydrotherapy pool is marked unavailable as there are times when the pool is used for other purposes.